Before contacting technical-support staff, review the top issues addressed
below.
| Tech Note |
 |
Description |
|
| 000 |
|
Misplaced or have forgotten the username or password
to login. |
 |
| 001 |
|
After a successful login in, the browser says "Oracle
Forms Server", but nothing loads into the page. |
|
| 002 |
|
Cannot save Annual Report Data. |
|
| 003 |
|
AOL browser DOES NOT work with Oracle Plug-in. |
|
| 004 |
|
Receive Message indicating "Server may be busy..."
while attempting to access Member Menu/Oracle Forms. |
|
| 005 |
|
Instructions for adding a course in the "Course
Info." section of the Annual Report. |
|
| 006 |
|
Common mistakes in inserting Course Information |
|
| 007 |
|
Firewalls and Proxy Servers: "failed to locate
server" |
|
| 008 |
|
Receive message stating "Invalid ATB Test Type"
or "Invalid ATB Test Method" |
|
| 009 |
|
Date formats in "Financial Info." - Oracle
keeps returning to date fields. |
|
| 010 |
|
Add courses in the "Course Info." tab and
retrieve course codes |
|
| 011 |
|
Unable to view/scroll the entire screen in Member
Menu/Oracle Forms |
|
| 012 |
|
Problems printing the report from the Member Menu/Oracle
Forms Server |
|
| 013 |
|
Section 3 - categories not displaying, cannot save
records |
|
| 014 |
|
Installing/reinstalling the Java Pluggin on each
computer used to access NACCAS' Member Menu/Oracle Forms Server. |
